Holidays sometimes don’t achieve the recreational, regenerative or relaxing purpose which are aimed.
The damage caused by the loss of enjoyment of the holiday can arise in several cases. For example:
The damage compensation due to the loss of holiday enjoyment and regeneration implies that the tourist has purchased an "all inclusive" package holiday , cruise holidays included, with a tour operator.
The Tour Operator will be obliged to pay compensation for any damage . In some cases the travel agent can be held responsible , especially when they are provided misleading information at the time of booking.
According to the Tourism Code ( Italian Legislative Decree No. 79 of 2011 ) you are entitled to claim compensation for the tour operator or to travel agent for “holiday damages” . To achieve this, however , it is necessary that the damages are of such importance as to break the regenerative and enjoyable who people expect by an holiday.
In order for your claim to be successful remember to: